Postage
Our goods are available for UK delivery or on a 'Click and Collect' basis.
Goods for delivery within the U.K. are usually despatched to you within 72 hours of your order being placed.
If you provide us with an incorrect address we reserve the right to charge for any extra carriage costs incurred if the order has already been dispatched.
Unfortunately, we are unable to deliver to addresses located outside of the UK Mainland.
UK Postage cost
Postage for our general goods throughout the UK (mainland only) is charged at £5.99 per order.
Orders for Lavender plant deliveries are charged at £7.95.
Please ensure that you select the appropriate postage option when placing your order. If the appropriate postage is not selected, we reserve the right to cancel your order without notice.
Orders over £50 are free of charge (excluding plants).
European and Rest of the world postage
Unfortunately, we are unable to deliver to addresses located outside of the UK Mainland.
Pricing and availibilty
VAT is included in all retail customer prices shown on this site.
Goods advertised on this site are subject to change in price and availability without notice.
Returns
Due to the personal nature of our goods, returns or exchanges for any reason cannot be facilitated.
If you consider our goods and services to be defective or sub-standard please contact customer services on 01420 511146 or email info@thelavenderfields.co.uk. This does not affect your statutory rights.
General
Your order is not accepted until you have received a confirmation email from Lavender Fields.
We reserve the right to cancel any order for any reason.
These terms are governed by the laws of England and Wales and any disputes will be decided by the courts of England and Wales.
The above policies do not affect your statutory rights.
For full Terms and Conditions, please click here.
Page last updated: 19th May 2024